Account Manager

We are looking for an Account Manager with 1.5–2 years of experience in a similar role to join our growing team.

If you are communicative, proactive, and enjoy building long-term client relationships — we’ll be glad to meet you!

Requirements:

• 1.5–2 years of experience as an Account Manager or Customer Success Manager (in IT / outsourcing / outstaffing).
• English level: Upper-Intermediate – Advanced .
• Excellent communication and relationship-building skills.
• Understanding of IT team structure and roles within a development team.
• Friendly, responsible, and attentive to details.

Responsibilities:

• Monitor clients’ social media, new vacancies, and company updates.
• Track changes within development teams (e.g., project updates, team rotations, new roles).
• Communicate regularly with developers to gather project news and insights.
• Prepare and present new proposals for clients (up-sell / cross-sell opportunities).
• Conduct regular calls with clients (around once per month).
• Participate in discussions related to rate reviews or contract adjustments when necessary.
• Maintain clear understanding of each project’s team composition and responsibilities.
• Focus on upselling — this is the main KPI.

Would be a plus:

• Previous experience working with developers or tech teams.
• Background in outstaffing / outsourcing IT companies.

We offer:

• Full-time or part time engagement.
• Bonus system for successful upsells.
• Remote work.