Optimised Linnworks & MAYA 3PL Integration for Automated Order & Shipping Management

AllPetSolutions is a leading e-commerce and logistics company specialising in pet products. As the business grew, efficient order management and logistics became critical to ensuring smooth operations and timely deliveries.

We provided a robust 3PL integration between Linnworks and MAYA to enhance order processing efficiency.

Our solution included:

✓ Automated order export from Linnworks to MAYA

✓ Dispatch updates to keep Linnworks synchronized with fulfillment status

✓ Real-time stock updates to maintain accurate inventory levels

✓ Handling of order cancellations and returns

✓ Custom macros for Amazon Prime order processing, ensuring compliance with specific ID requirements

✓ Automated shipping method selection based on item dimensions, optimising logistics based on client-defined parameters

The client was struggling with an unreliable and inefficient integration between Linnworks and MAYA. This led to difficulties in managing order flow, tracking dispatches, and handling Amazon Prime orders that required specific ID formats. Additionally, the absence of an automated shipping method selection process created inefficiencies in logistics operations.

We proposed and developed a custom integration between Linnworks and MAYA to ensure a seamless and automated order management system. This integration enabled real-time synchronisation of orders, inventory, and dispatch status.

Additionally, we developed custom macros tailored to the client’s needs, including:

✓ An Amazon Prime order processing macro that ensured proper handling of orders with unique ID requirements.

✓ A shipping method automation macro that analysed item dimensions and automatically assigned the optimal shipping method based on predefined client parameters.

By implementing these solutions, AllPetSolutions significantly improved its order fulfillment workflow, reducing manual errors and delays while ensuring compliance with platform-specific order handling requirements.

• Increased order processing efficiency through automation.

• Reduced manual workload, allowing staff to focus on core business operations.

• Enhanced accuracy in dispatch and shipping selections, leading to better logistics management.

• A smoother and more reliable integration between Linnworks and MAYA, improving overall business operations.

The development of this integration is ongoing, with continuous improvements and refinements based on operational feedback.

→ A well-structured integration improves operational efficiency and reduces manual interventions.

→ Custom macros help businesses handle platform-specific challenges, such as Amazon Prime order ID requirements.

→ Automating shipping method selection enhances logistics efficiency and minimises processing delays.