ModeXpress integration with Linnworks

Modexpress is the full-service logistics fulfilment partner in Europe for international fashion and lifestyle brands. Since 1985, we have been supporting brands in seizing new market opportunities and realising the ambitions of our customers, colleagues, and organisation, all with a focus on social responsibility.

Linnworks has been our trusted partner for the last 4 years. It is a Connected CommerceOps platform that helps ecommerce brands run, automate, and scale their entire backend operations from one place. By centralizing orders, inventory, warehouses, listings, shipping and fulfillment, Linnworks gives businesses a single source of truth across all channels. Thousands of retailers, marketplace sellers, and 3PLs rely on Linnworks to streamline workflows, reduce manual work, and operate more efficiently as they grow.

We develop a bi-directional ModExpress <> Linnworks integration via FTP, tailored to your exact workflow. It automates SKU master data exchange, order submission, inventory updates, returns/refunds, and shipment confirmations - without manual file handling.

Item management:

• Send SKU master data from Linnworks Inventory to ModExpress via FTP (SKU)
• Receive import result confirmation from ModExpress (SKU-imp)
• Import Stock Movement files from ModExpress into Linnworks (STM)
• Import Stock Level files from ModExpress into Linnworks (STL)

Order submission:

• Export new orders from Linnworks to ModExpress on a schedule via FTP (SHP)
• Export rules defined by the customer (e.g., only orders from specific Linnworks locations)
• Receive order import result confirmation from ModExpress (SHP-imp) and apply updates in Linnworks (e.g., mark order as exported with a custom identifier)
• Import returns/refunds from ModExpress back into Linnworks via FTP

Order despatch:

• Import shipment confirmations from ModExpress (SHP-exec), confirming orders are closed and handed to the carrier
• Update Linnworks orders with carrier tracking information (e.g., tracking numbers) and mark orders as processed

This ModExpress <> Linnworks integration is already running in production for one customer with stable performance and no reported issues. It has been tested across the full flow (SKU export/import confirmation, order submission/import confirmation, stock updates, returns/refunds, and shipment confirmations with tracking) and is monitored as part of our standard integration support process.

Contact us to setup custom version of ModeExpress integration exactly for your needs.