Spreetail / E-commerce

Spreetail, a fast-growing e-commerce company, needed a seamless integration with Linnworks to improve order processing efficiency. Orders had to be uploaded every 15 minutes, covering both paid and booked orders for accurate stock management. Additionally, each product required a unique return identifier, and the client needed the ability to dispatch or cancel orders directly through Linnworks. Manual processes were leading to inefficiencies, delays, and potential errors in stock allocation.

We provided integration services, focusing on automating order management and developing custom macros to streamline operations. Our goal was to enhance order processing efficiency, improve return handling, and ensure seamless synchronisation between the two platforms.

Spreetail, a growing e-commerce company, faced challenges in managing orders efficiently.

They needed an integration that would:

→ Upload orders every 15 minutes, including both paid and booked orders for stock management.

→ Assign unique return identifiers to products for better tracking and processing.

→ Enable dispatch and cancellation of orders directly within Linnworks.

→ Without automation, these processes were inefficient and prone to errors, impacting overall operational efficiency.

We proposed and developed a robust integration to streamline order processing and stock management.

Our solution included:

✓ Basic channel integration

Automated Order Download, Order Dispatch, Stock Updates, and Order Cancellations.

✓ Custom macro for return identifiers

A macro that assigns and manages unique return identifiers based on predefined parameters. Additionally, the system sends notifications when identifier levels are running low.

✓ Custom macro for booking unpaid orders

This macro checks the payment status of orders every 15 minutes. If the payment is confirmed, the system automatically adds the required information and opens the order. If unpaid, the order remains booked until resolved.

✓ Order cancellation synchronisation

Orders canceled are automatically removed from Linnworks, ensuring accurate data management and stock availability.

This integration allowed Spreetail to manage high daily order volumes with greater accuracy and efficiency.

• Enhanced operational efficiency

Orders and returns are now managed with minimal manual effort.

• Automated processes improve accuracy

Order processing and cancellations remain consistent across both platforms.

• Reduced manual errors

Improved stock allocation and return tracking lead to better overall inventory management.

The integration is ongoing, continuously evolving to meet operational demands.

→ Automation ensures timely updates and accurate order tracking

By reducing manual intervention, orders are processed with greater precision.

→ Improved return identifier management.

Unique return codes are assigned and monitored seamlessly.

→ Enhanced stock management.

Automatic booking checks and synchronized cancellations prevent stock discrepancies.

→ Scalable and future-proof solution.

The integration is designed to handle increasing order volumes as Spreetail grows.